FAQ's

How can I book a table?

Please use the book now button at the top of this page or click here. This is the quickest and easiest way to secure a booking at your favourite Carluccio’s if you are booking for 20 people or less.

Do you cater for large groups?

Yes we do. If you would like to book for a table for 21 people or more, please fill in the form on our booking page here and a member of the team will contact you directly to confirm. Please ensure you provide a minimum of 72 hours for your request to be processed.

Please note we do not offer private spaces for large bookings however our team will ensure your party is seated in the perfect spot.

How do I amend or cancel a booking?

You can amend or cancel your booking via your confirmation email you would have received when you initially booked with us.

Do you allow walk ins?

Yes, of course! However, we always recommend to book ahead of time to guarantee a table.

Do you cater for different dietary requirements?

Yes, all allergens and dietary requirements can be found here, you may filter all our menus by dietary requirements.

Please ensure you make your server aware of any dietary restrictions or allergies when you order in our restaurants.

Alternatively, if you have any questions before your visit, please fill in the Contact Us form found here and a member of the nutrition team will be in contact.

Do you have a children's menu?

Yes, you may view our children’s menu here.

 What payment methods do you accept?

We accept all major card providers, cash and Carluccio’s gift cards or e-gift vouchers.

How do I purchase a Carluccio’s gift card?

You can purchase a Carluccio’s gift card at any of our sites, a member of the team will be happy to help you. 

Alternatively, you can purchase an e-gift voucher online here

Please find our gift card terms and conditions here.

Are dogs allowed on the premises?

Yes, we allow dogs at selected sites. To view sites where dogs are allowed please visit our locations page here.

Do you have outdoor seating?

We have outdoor seating at selected sites. To view sites with outdoor seating please visit our locations page here.

Is there parking available?

We offer on-site parking at selected sites. To view sites with on-site parking please visit our locations page here.

Are you wheelchair accessible?

Yes, we offer wheelchair accessibility at selected sites. To view sites that are wheelchair accessible please visit our locations page here.

How can I work for Carluccio’s?

We advertise all our job openings here. You can apply for these roles by using the ‘apply’ button and filling in the required details.

Good luck!

How do I provide feedback on my dining experience at Carluccio’s?

Please provide any feedback using the Compliments and Complaints form found here.

Can I have the details of your PR Team?

For anything PR related, please use the Media, PR & Press Enquires form found here and a member of the PR team will be in contact.

I cannot find the answer to my question, who should I contact?

We are sorry to hear that your question has not been answered. Please fill in the Contact Us form found here and a relevant member of the team will be in contact.

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